Click “Next”, and then enter a security PIN to restrict access to this folder from the printer control panel, if desired.You must have administrative rights to the computer or server that hosts the network folder. Enter your Windows User Name and Password.Enter the network folder path that you want scans saved to.This is the name that will display on the printer control panel for the folder you will select to send scans to. Click the “Scan” tab, click “Network Folder Setup”, and then click “New”.
Let’s try the steps mentioned below and check: I understand you are trying to setup a “Scan to network folder” to scan over the network. It is a dynamite location to get help from the community, get suggestions and find what has worked for others! Thank you for becoming an HP Forum member. To show appreciation for my help, please click the " Thumbs Up Icon" below! Please click " Accepted Solution" on the post that solves your issue to help others find the solution. That should do the trick, let me know the outcome! If the issue persists, try to re-configure the scan to network folder as suggested in my previous post. Now, restart the printer and router and try scanning to the network folder. Click on radio button which says “Manual DNS Server” and under manual preferred type 8.8.8.8 and under manual alternate type 8.8.4.4 (This is Google DNS server address).Click on the radio button which says “Manual IP” and then click “Suggest a manual IP address” to give a manual IP address to your printer.Go to the “Network” tab – Click on “Wireless (802.11) – Then click on “Network address (IPv4).Go to "Network" tab - General - Select "Network protocols" - Select "Enable IPv4 only" (or similar) - Apply the settings.Type the IP address on your web browser to obtain the printer EWS page on your computer.Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to get the IP address.Let's try these steps to assign a manual IP and a public DNS: Hello, the issue started after you changed the router, the issue could be with the printer web services. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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